Refund and Returns Policy

1. Overview

At eBazardeals, customer satisfaction is our top priority. We understand that sometimes you may need to return or exchange an item. Our Refund and Returns Policy ensures a hassle-free experience for you.

2. Return Eligibility

  • Timeframe: Items can be returned within 7 days from the date of delivery.

  • Condition: The item must be unused, in its original packaging, and in the same condition as received.

  • Proof of Purchase: A receipt or proof of purchase is required for returns.

3. Non-Returnable Items

Certain items are exempt from being returned. These include:

  • Perishable goods (e.g., food, flowers)

  • Personal care items (e.g., cosmetics, hygiene products)

  • Customized products

  • Intimate or sanitary goods

4. Return Process

  1. Initiate Return: Contact our customer service team within 7 days of delivery to initiate the return process.

  2. Return Authorization: Once your return request is approved, you will receive a return authorization and instructions.

  3. Shipping: Pack the item securely in its original packaging and ship it to the address provided. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

5. Refund Process

  • Inspection: Upon receiving your return, we will inspect the item to ensure it meets the return eligibility criteria.

  • Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-14 business days.

  • Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact our customer service team to arrange the exchange.

7. Late or Missing Refunds

  • Check Your Account: If you haven’t received a refund yet, first check your bank account again.

  • Contact Your Bank: There is often some processing time before a refund is posted.

  • Contact Us: If you’ve done all of this and you still have not received your refund, please contact our customer service team.

8. Shipping Returns

To return your product, mail it to the address provided by our customer service team. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

9. Contact Information

For any questions related to refunds and returns, please contact us at:

This policy aims to provide clarity and ensure a smooth process for returns and refunds at eBazardeals. Feel free to adjust the details as needed to fit your specific business operations.